Talk about CUSTOMER SERVICE!!!

I recently had a problem with meat that had gone off, at first i thought "let it go and pretend it did not happen". But then again I thought "why should I let it go if I spent my money on the goods". Going with the latter I decided to log a complain on a website called 'get closure', little did I know what kind of closure will I get.

When I was lodging the complain I was skeptical, I thought to myself this will not go anywhere, you know it's going to be one of those things that get ignored, considering that the complain was against a giant retailer, Pick 'n Pay to be exact. I thought they will just say whose this and throw the complain in the bin, but to my surprise they did not. Within 2 days of lodging the complain I got an sms saying they should reply to me by December 22. On the 18th of December I got a call from their Service Manager who asked me to come to the store so that we can resolve the matter. When I got there she was so nice you would think that i had done a good thing. I thought to myself isn't this person supposed to be angry and irritable after-all I have lodged a complain, But NO she wasn't. She was happy to refund me and give me the same package for free.

I was happy and thinking wow that's what I call service. On December 23 I got a call again from this lady saying can I please come to the shop there's something that we need to discuss. I got there and did my shopping first when I was done I went to her, to my surprise the store manager was there waiting for me. He apologised for the inconvenience caused to me, I was like but Martina (Service Manager) has already done that a few times, he emphasised how important it is that they satisfy their customers and gave me a box of chocolates.

Now coming to my point, Pick 'n Pay has come out and showed that no matter how big you are the smallest things still matter. I am a small customer compared to all the people who shop there but they treated me like a Queen. They showed that to get on top you need to start at the bottom. I hope that all the BIG people can learn from the BIGGEST people how customer service can be rendered

THANK YOU MARTINA, TREVOR AND PICK 'N PAY you guys really are INSPIRED AND YOU ROCK.

Tiger Woods!!

Well, well, well, who would have thought that the good boy of golf can turn into such a bad boy all because he couldn't keep it to himself or let alone share it with his wife. I must admit I do not like the guy, not because he is American, or because he is stinking rich and I am not, I just don't like the guy. He has this certain aura about him. I can't really say what it is that makes him such a bad person. The guy seems to think that he is the god of golf, which is also fuelled by the fact that in all golf tournaments that are being played the commentators will always mention him whether he is palying or not. If you look at the way he tals or walks or palys you can tell he has no reagrd for any person but himself.

The reason I'm talking about him is not because of his golfing but his recent shinanigans, I mean the guy went from 2 mistresses to 10 in 3 days that is a rise of about 800%. Some people would look at it and think he's the man, but he actually isn't. I feel very sorry for him because things like this can destroy a lot of things. For 1 it might mean his marriage is over and goodbye to the kids, with that also goes the support structure, and no support structure means it's to the woods with Tiger. For his sake and his family I hope all these are just lies and a way to slow him down, otherwise it might mean the end of his career. It's hard to come out of things like this unscarred. If all these women are lying shame on them, but what are the chances that 10 women can lie about the same thing? Anyway there is a trend to this all, he seems to be doing the entertainers all those who bare it all to those who seem to care. Who knows he might have been in the bar where they worked and their imaginary minds saw things and did things, I guess we'll never really know the real truth except what we read in the papers.

As for the no condom part...! How could he, in this day and age......

I don't like the guy and never have, but now I feel so much pity for him.